Legal Notices & Terms and Conditions

A. Legal Notices & Terms and Conditions

● General Provisions: These General Terms and Conditions of Sale govern the online sale of professional quality Lace Frontal and Lace Closure wigs by F'HAIR PARIS.

● Company Identification: [Company Name], [Legal Form], Registered Office: [Full Address], SIRET: [SIRET Number].

● Contact: fhairparis.contact@gmail.com

● Website: www.fhairparis.com

● Pricing: Prices are expressed in Euros (€) including all taxes (VAT included)

B. Return Policy (Right of Withdrawal)

● Right of Withdrawal: You have 14 calendar days from the date of receipt of your order to request a return.

● Hygiene and Integrity Conditions: Returns are accepted only if the product is new, unworn, unstyled, unwashed, and unaltered. The lace must remain intact. Any alteration to the product will invalidate the return.

● Procedure:

○ Contact our customer service at fhairparis.contact@gmail.com specifying your order number and the product concerned.

○ Return shipping costs are your responsibility, unless otherwise stated.

○ Carefully pack the product in its original packaging.

● Inspection: Each return is checked by our Quality Control department. Only compliant products are accepted for refund.

C. Refund Policy

Full refund

A full refund is possible only if:

1. The request must be made within 14 calendar days of receiving the order.

2. The product is brand new:

○ Lace intact, uncut or altered

○ Hair not worn, not styled, not washed

3. The request is validated after inspection by our control, guaranteeing that the product has not undergone any modification.

Return procedure

● Contact our customer service at fhairparis.contact@gmail.com to notify us of your request.

● Return shipping costs are the responsibility of the customer, unless otherwise stated.

● Once the product has been received and confirmed to be compliant, the refund is usually processed within 5 to 7 business days.

Exclusion of reimbursement

No refunds or exchanges will be given if:

● The lace has been cut, modified, or altered

● The hair has been worn, washed, styled, or chemically treated. ● Hygiene and non-use conditions are not respected.